No, the restriction on your withdrawal functions is not caused by reading the information or accessing the platform previously. The eMPF Platform applies automated eligibility checks based on your recorded date of birth [1][2]. When the system migrated to the centralized eMPF Platform, it implemented stricter real-time validation logic that actively locks functions you are not legally eligible for under Hong Kong MPF regulations [3].

Under Hong Kong law, early retirement is only available from age 60 onwards, provided you have permanently ceased all employment and self-employment and made a statutory declaration [1][4]. Normal retirement withdrawal is generally available at age 65 [2]. If you are under 60, the platform will automatically block early and normal retirement withdrawal options regardless of whether you can view the information pages [1][2]. The lock is a programmed compliance feature based on your age data in the system, not triggered by your browsing history or previous interactions.

If you believe the restriction is incorrect, contact eMPF customer service at 1832 2622 to verify your recorded birth date, employment status, and account details [3][5].